If more people booked hotels on airline sites, who missed out? | Tnooz

SITA says those using airline websites to book accommodation jumped from 21% in 2009 to 38% in the latest, 2010 edition of the annual study. A similar figure â€" 19% to 35% over a 12 month period â€" could be found for those opting to buy car hire ... But, for example, SITA surveyed passengers at Paris Charles de Gaulle airport in 2009 but switched to Frankfurt in 2010. Only 5.7% of Paris customers booked a hotel on an airline website in 2009 as opposed to 31.5% in Frankfurt. ...